USPS Nightmare! "Lost in the USA"

If you have ever had the pleasure of dealing with the United States Postal Service, then, you will fell my pain... It is quite a bit like dealing with Paypal.com as well. After searching their web site for what seems to be an hour, you finally locate their contact e-mail address, only after navigating a maze of deterring links, finally you send off an e-mail! You are then told that it will take them 3-5 days to address your concern. Concern?! I don't have a concern! I have a legitimate problem! So, the waiting game starts... you receive a reply, sorry, it's not quite the reply you would hope for, it is actually a canned load of B.S. yep! Fresh B.S.! They are serving it daily! I will allow you to sample their wares just below, however, before we get to the good stuff I must warn you it gets a bit monotonous, they take you around in a circle as they carefully dance around any sort of possibility of helpful information, all while claiming absolutely NO responsibility for handling your shipment. These guys are slicker than the US Government! Wait a minute... aren't they US Government employees? Well then, that addresses my analogy. Okay, here we go, a nice healthy dose of HELP!!!

Dear Richard Peacock,
I understand you are writing about your First-Class Mail International item, LC281357609US.
Richard, thank you for contacting us about the status of your item. I would be happy to provide you with the information I have at this time.
The latest scan information I have on your mail piece is that it was processed through our Los Angeles, CA 90009 facility on October 14, 2011 at 8:21 AM. I understand your concern that it has not been delivered.
First-Class Mail International delivery time varies and this service does not offer a guaranteed delivery time. First-Class Mail International items do not provide tracking, tracing, or inquiries as part of the service, and foreign posts are not required to scan these items. The number you provided is a customs label number and is typically not scanned for tracking purposes outside the United States. Your best option may be to have the recipient contact their local Post Office, delivery service or their local customs office to inquire if more information can be obtained.
Please keep in mind that First-Class Mail International service offers an affordable mailing option, based on negotiated terms with over 190 countries.
For future reference, if you need to track your International Mail, please consider using our Global Express Guaranteed, Express Mail International or Priority Mail International services. Tracking is not available for Priority Mail International Flat Rate Envelopes, Priority Mail International Small Flat Rate Priced Boxes or First-Class Mail International services. For specific information and details, please visit:
https://www.usps.com/send/service-chart.htm
Please select the "International" tab.
I hope this information helps and I appreciate you taking the time to email us about this issue.
If you need to contact us again, please use the following link to do so:
http://www.usps.com/customerservice/redirects/email.htm?from=CustomerService&page=Center_EmailUs
If we can be of assistance to you in the future, please don't hesitate to contact us.
Thank you for choosing the USPS for your International mail services.
Regards,
Brian L
**Should you have any additional concerns, please use the link provided above to send them to the appropriate office. Please do not reply to this message.**
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Your privacy is important to us. If you would like additional information on our privacy policy, please visit us online at: http://www.usps.com


SO! Of-course I have a reply to this go round of "Hot Potato".

My Reply:

I hate the US Post Office at this point.
I can see why people go postal!

It’s because they ship $200 dollar items in the trust that the US Post Office is on their side and trust that a government agency will always be there for them to do the right thing and ensure their shipment is able to be confirmed as delivered! When in reality the US Government and US Post Office is actually never there when you need them.

Job well done once again by the USPS.

I would have been able to track this item much better had I thrown it in the garbage can and needed to locate it at the dump myself.

Thanks again,
A very unhappy customer, who was told misinformation by another government employee working
The US Post Circus.

Have yourselves a cheery day,
As you have been of no help to me…
Mission accomplished, just a canned bunch of meaningless words as a reply.

Richard Peacock